Terms & Conditions

Terms & Conditions

Ordering
Supply of goods is on a firm sales basis. All orders will only be processed once payment has been made.

Stock Availability
CES provides a wide range of quality Christian Curriculum. The volume of curriculum is vast.  If a title has sold out, CES will contact the customer and confirm with the customer if they wish to place a back order. Back orders usually take between 2 – 4 weeks. The impact of global shipping, freight schedules, and unforeseen circumstances, which are out of CES control, may occassionaly delay delivery. Delivery of Goods

All goods are sent via NZ Post and have a tracking number.  Delivery time within NZ will include two days processing and 1-3 days depending on local NZ post delivery schedules. Overseas post and delivery method will be in compliance with customers written instructions. A street address and contact details are required for all delivery.

Payment Method
Mastercard, Visa and American Express Credit card payments are accepted for orders made on the web. A quote and or invoice, will be sent to customers who make an order via email, telephone or in person. All payments must be clearly identified with the invoice number supplied by CES. Direct bank to bank transfer payment are accepted as an alternative to credit cards.

Incorrect Bank Account Number
CES gives the customer the choice to pay for products through bank transfer. If the customer credits money to the incorrect bank account number and the correct number was provided to the customer by CES, then CES will not accept any responsibility for correcting payment and the goods will not be dispatched.

GST
All prices are NZ GST inclusive. 

Transaction Currency
All payments and transactions are to be made in NZ dollars.

Pricing
Due to shipment and currency fluctuations, CES reserves the right to change the prices advertised without notification. Please contact the office for confirmation of price.

Refund Policy
There is no refund for change of mind. Refunds will be accepted only in the following circumstances.

  1. There is an exceptional delay in CES receiving a shipment from overseas. In this instance the customer will be personally contacted. If the delay is more than 8 – 10 weeks the customer will be given the option to cancel the order and receive a refund.
  2. A title is no longer available.
  3. Damage occurs to goods during courier or postal delivery. If damage occurs a replacement of damaged goods may be made at the discretion of CES management. All goods are packaged and posted from CES in new condition. This replacement policy only applies to goods that are tracked. All other postal delivery is at the customers own risk.